ELGIN MILL

Johnstons of Elgin is a five-star VisitScotland tourist attraction and we are committed to doing all we can to provide access for all. All public areas are fully wheelchair accessible and we go to great lengths to ensure our visitors have an excellent experience when they visit us, whatever their individual needs.

• All public areas fully wheelchair accessible, including the mill tour
• Lift access to upstairs womenswear department in the Mill Shop
• Designated disabled car parking (limited availability)
• Disabled WC facilities available in the Main Mill Shop and Courtyard
• Assistance dogs are welcome
• First aid trained staff in all main areas of the Mill Shop, Courtyard & Mill
• Fitting Rooms - Our fitting rooms are currently closed to ensure the safety of our customers. We apologise for any inconvenience caused. To allow customers time to try items on at home, and return any purchases that might be unsuitable, we have extended our returns policy to 60 days.
• Restrooms - Our accessible toilet cubicle remains open to allow our customers to wash their hands. At busy times, please allow the required distance between yourself and other customers while you wait.