Monday | 9am- 4.30pm | |
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Tuesday | 9am - 4.30pm | |
Wednesday | 9am- 4.30pm | |
Thursday | 9am- 4.30pm | |
Friday | 9am- 4.30pm | |
Saturday | 9am- 4.30pm | |
Sunday | 11am - 4pm |

HAWICK MILL
Monday | 9am - 4.30pm |
Tuesday | 9am - 4.30pm |
Wednesday | 9am - 4.30pm |
Thursday | 9am - 4.30pm |
Friday | 9am - 4.30pm |
Saturday | 9am - 4.30pm |
Sunday | 11am - 4pm |
HAWICK MILL
Monday | 9am - 4.30pm |
Tuesday | 9am - 4.30pm |
Wednesday | 9am - 4.30pm |
Thursday | 9am - 4.30pm |
Friday | 9am - 4.30pm |
Saturday | 9am - 4.30pm |
Sunday | 11am - 4pm |
25th - 26th December | CLOSED |
1st - 2nd January | CLOSED |
We are delighted to welcome you back to our Hawick Mill Shop, and while some aspects of your shopping experience may be a little different than before, our exceptional customer service remains the same. Our employees and customers are important to us, and to ensure their safety, we have put the following provisions in place:
Social Distancing – we ask that customers maintain the recommended distance from other shoppers while in store.
Contactless Payment – where possible, we ask that customers use contactless payment options for faster, safer checkout.
Hand Sanitising – for your convenience, Hand Sanitising Stations are in place at the entrance to each of our stores.
Mask Wearing - We ask that customers wear masks inside the store to help prevent the spread of COVID-19.
If you have any symptoms of Covid-19, we request that you do not visit our store.
Personal Shopping Service
The store will also be offering a Personal Shopping service. To arrange an appointment, please contact us on hawickstore@johnstonsofelgin.com. A member of our store team will then contact you to confirm your appointment.
You can also contact us via telephone by calling +44 (0) 1450 360549
Please note: the store is operating under strict social distancing and health and safety standards, based on current UK government guidelines regarding COVID-19, allowing only a limited number of customers in store at any one time. While it is not necessary to book an appointment in order to visit, it is recommended to avoid waiting times or alternatively one of our team would be happy to provide a phone consultation, and process any orders to be despatched directly to you.
Find Us
Get DirectionsFind Us
JOHNSTONS OF ELGINEastfield Mills, Mansfield Road, Hawick, United Kingdom
Hawick
TD9 8AA +44 (0) 1450 360549 hawickstore@johnstonsofelgin.com
Store details & Times
Opening Hours
Facilities
Parking
WiFi
Disability support
Johnstons of Elgin is a five-star VisitScotland tourist attraction and we are committed to doing all we can to provide access for all. All public areas are fully wheelchair accessible and we go to great lengths to ensure our visitors have an excellent experience when they visit us, whatever their individual needs.
- All public areas fully wheelchair accessible, including the mill tour
- A wheelchair is available onsite if required
- Designated disabled car parking (limited availability)
- Disabled WC facilities available in the Mill Shop
- Assistance dogs are welcome
- First aid trained staff in all areas of the Mill Shop & Mill
- Fitting Rooms - Our fitting rooms are currently open
- Restrooms - Our accessible toilet cubicle remains open to allow our customers to wash their hands. At busy times, please allow the required distance between yourself and other customers while you wait.
Product ranges
Mens
Accessories
Baby & Child
Home Interiors
Opening Hours
Opening hours
Lunch served from | ||
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Monday | 9.30am- 4pm | 12pm – 3pm |
Tuesday | 9.30am- 4pm | 12pm – 3pm |
Wednesday | 9.30am- 4pm | 12pm – 3pm |
Thursday | 9.30am- 4pm | 12pm – 3pm |
Friday | 9.30am- 4pm | 12pm – 3pm |
Saturday | 9.30am -4pm | 12pm – 3pm |
Sunday | 11am - 4pm | 12pm – 3pm |
Lunch served from | |
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Monday | 12pm – 3pm |
Tuesday | 12pm – 3pm |
Wednesday | 12pm – 3pm |
Thursday | 12pm – 3pm |
Friday | 12pm – 3pm |
Saturday | 12pm – 3pm |
Sunday | 12pm – 3pm |
Tour the mill
Watch for yourself as the cashmere is dyed, teased, carded, spun and hand finished by the latest generation of Elgin craftsmen. At our Hawick mill you can see our expert craftsmanship first hand, following the production of our knitted products.
At certain times of the year our Elgin and Hawick mill's close for necessary holiday & maintenance periods. To avoid disappointment please complete a Mill Tour Booking Form in advance. If you have any questions regarding the mill tour you can email us at milltours@johnstonsofelgin.com.
Tour Times*
Hawick Mill Tours are available: | |
MONDAY - THURSDAY: | FRIDAY: |
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11:00am | 9:30am only |
1:00pm |
Other times may be available by prior arrangement.
Our mill tours are conducted by experienced guides and we can cater for more specific needs, given a little advance notice. A written script of our mill tour is available in English, French, German, Italian, Spanish, Swedish, and Russian.
We are currently limiting tour groups to 4 people or less, and request that face coverings be worn when on the tour.
Book a mill tour