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LONDON

Monday10am - 6pm
Tuesday10am - 6pm
Wednesday10am - 6pm
Thursday10am - 6pm
Friday10am - 6pm
Saturday10am - 6pm
SundayCLOSED
Johnstons of Elgin London

We are delighted to welcome you back to our London store, and while some aspects of your shopping experience may be a little different than before, our exceptional customer service remains the same. Our employees and customers are important to us, and to ensure their safety, we have put the following provisions in place:

From Monday, July 19th, our employees will continue to wear face masks instore. 

We would also encourage our customers to wear a face mask 

while shopping with us for the time being.

We will continue to prioritise the safety of our customers and employees 

by following government guidelines in all our retail locations.

Social Distancing – we ask that customers maintain the recommended distance from other shoppers while in store.

Contactless Payment – where possible, we ask that customers use contactless payment options for faster, safer checkout.

Hand Sanitising – for your convenience, Hand Sanitising Stations are in place at the entrance to each of our stores.

If you have any symptoms of Covid-19, we request that you do not visit our store.

Personal Shopping Service

The store will also be offering a Personal Shopping service. To arrange an appointment, please contact us on londonstore@johnstonsofelgin.com. A member of our store team will then contact you to confirm your appointment.

You can also contact us via telephone by calling +44 (0) 207 629 8983

Please note: the store is operating under strict social distancing and health and safety standards, based on current UK government guidelines regarding COVID-19, allowing only a limited number of customers in store at any one time. While it is not necessary to book an appointment in order to visit, it is recommended to avoid waiting times or alternatively one of our team would be happy to provide a phone consultation, and process any orders to be despatched directly to you.

Find Us

JOHNSTONS OF ELGIN
77 New Bond Street, Mayfair, London, United Kingdom
London
W1S 1RY
+44 (0) 207 629 8983 londonstore@johnstonsofelgin.com

Store details & Times

Opening Hours

Monday 10am - 6pm
Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 6pm
Saturday 10am - 6pm
Sunday CLOSED

Facilities

Disability support

Johnstons of Elgin is a five-star VisitScotland tourist attraction and we are committed to doing all we can to provide access for all. All public areas are fully wheelchair accessible and we go to great lengths to ensure our visitors have an excellent experience when they visit us, whatever their individual needs.

  • All public areas fully wheelchair accessible
  • Front entrance steps
  • Assistance dogs are welcome
  • First aid trained staff in all areas of the store
  • Fitting Rooms - Our fitting rooms are currently closed to ensure the safety of our customers. We apologise for any inconvenience caused. To allow customers time to try items on at home, and return any purchases that might be unsuitable, we have extended our returns policy to 60 days.

 

Product ranges

Womens
Mens
Accessories
Baby & Child
Home Interiors